Key Benefits

  • Help Desks
  • Customer Community and Customer Service

Overview

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software designed to foster better customer relationships. From large enterprises to start-ups, we believe that powerful, innovative customer experience should be within reach for every company, no matter the size, industry or ambition. Zendesk serves more than 150,000 customers across hundreds of industries in over 30 languages. Zendesk is headquartered in San Francisco, and operates offices worldwide.

Pricing

Sell Team
£19
per seat/month billed annually
Free Trial
  • Email integration
  • User limit – 3
  • 1 custom sales pipeline
  • Built-in click-to-dial & call recording
  • Fully featured mobile CRM
  • Apps & Integrations – PREBUILT
Sell Professional
£45
Boost efficiency with automation and integrations. per seat/month billed annually
Free Trial
  • Email integration
  • No user limit
  • 1 custom sales pipeline
  • Built-in click-to-dial & call recording
  • Fully featured mobile CRM
  • Apps & Integrations – PREBUILT & CUSTOMISED
  • Personalised bulk emailing
  • Unlimited email templates
  • Sales goals & forecasting
  • Unlimited custom fields
  • Advanced call analytics
Sell Enterprise
£79
Manage large teams and complex sales processes. per seat/month billed annually
Free Trial
  • Email integration
  • No user limit
  • 2 sales pipelines
  • Built-in click-to-dial, call recording, & power dialler
  • Fully featured mobile CRM
  • Apps & Integrations – PREBUILT & CUSTOMISED
  • Personalised bulk emailing
  • Unlimited email templates
  • Sales goals & forecasting
  • Unlimited custom fields
  • Advanced call analytics
  • Activity reports
  • Advanced permissions
  • Product catalogue
  • Lead and deal scoring
  • Task automation
  • Customised notifications

Features

  • Analytics and Reporting
  • Contact & Lead Management
  • Email, Marketing & Campaigns
  • Integrations Available
  • Sales Automation
  • Sales Pipeline or Goal Management
  • Social Media Integration
  • Task Allocation & Tracking
  • Team Collaboration
  • Help Desks
  • Customer Support
  • SaaS
  • Customer Community and Customer Service

Deployment

  • Cloud, SaaS, Web
  • Mobile - Android Native
  • Mobile - iOS Native
Supplier Info
Contact Details