Zapier

2.5 / 5 (of 81 reviews)

Key Benefits

  • Build one-to-one connections with your apps
  • Build more workflows with more steps
  • Create conditional workflows
  • Upgrade or downgrade at any time

Overview

Zapier is on a mission to make automation incredibly easy and accessible to everyone at work. With Zapier, you can integrate apps like Salesforce, Intuit, Google, and Dropbox, to move data between them automatically, so you can focus on your most important work.

We’re 100% remote with teammates spanning 36 US states and 30 countries around the world.

We are hiring!

Pricing

Free
Free
free forever Anyone can automate their work. Start with the basics."
  • 5 Zaps
  • 15 min Update Time
  • Single-step Zaps
Starter
£15.1
per month, billed annually or £ 18.88 month-to-month Unleash the power of automation.
  • 20 Zaps
  • 15 min Update Time
  • Multi-step Zaps
  • 3 Premium Apps
  • Filters
  • Formatters
  • Connections Via Webhooks
Professional
£37.01
per month, billed annually or £ 46.27 month-to-month Advanced tools to take your work to the next level.
  • Unlimited Zaps
  • 2 min Update Time
  • Multi-step Zaps
  • Unlimited Premium Apps
  • Filters
  • Formatters
  • Connections Via Webhooks
  • Custom Logic – Paths
  • Auto Replay
Team
£225.86
per month, billed annually or £ 282.32 month-to-month Bring your team together to collaborate on automation.
  • Unlimited Zaps
  • 1 min Update Time
  • Multi-step Zaps
  • Unlimited Premium Apps
  • Filters
  • Formatters
  • Connections Via Webhooks
  • Custom Logic – Paths
  • Auto Replay
  • Unlimited Users
  • Folder Permissions
  • Premier Support
  • Shared App Connections
  • Shared Workspace
Company
£452.47
per month, billed annually or £ 565.58 month-to-month Automation plus enterprise-grade features.
  • Unlimited Zaps
  • 1 min Update Time
  • Multi-step Zaps
  • Unlimited Premium Apps
  • Filters
  • Formatters
  • Connections Via Webhooks
  • Custom Logic – Paths
  • Auto Replay
  • Unlimited Users
  • Folder Permissions
  • Premier Support
  • Shared App Connections
  • Shared Workspace
  • Advanced Admin Permissions
  • User Provisioning (SCIM)
  • Apps Restrictions
  • SAML Single Sign On (SSO)
  • Custom Data Retention
  • Account Consolidation
  • Live Training With Customer Success

Features

  • Marketing Automation
  • Process Automation
  • Rules Based
  • Scriptable
  • Workflow Automation
  • Build one-to-one connections with your apps
  • Automate basic tasks
  • Get help from our top-notch support team
  • Build more workflows with more steps
  • Create conditional workflows
  • Get priority support
  • Upgrade or downgrade at any time

Reviews

2.5 / 5 (of 81 reviews)
Lana Clark
01/12/2022
Trustpilot

This is a great tool for professionals. The level of automation it provides is outstanding. I've integrated all the platforms I use with the help of a support team member from on of the companies I use. But I was able to automate a lot of simple tasks and free a lot of time to generate more clients and focus on sales. I would only ask them to make it easier to use for the average user, because I had a hard time setting up the Zaps, testing and linking accounts.

Barb McGrath
28/11/2022
Trustpilot

I am a long-time Zapier user waffling between paid and free for a number of years. Most recently, I moved to a paid subscription because the apps I use were able to connect.

Many of my zaps only need to run once a day or even once a week and when I selected "instant trigger" they would run 100's even 1000's of times per day. For example, zaps that were to check new calendar appts were not just checking new, but going back months and years and checking old appts.

When I contacted Support I was told they would only run when triggered. I had to increase the price of my plan because of the false triggers.

During the time I stayed on a paid subscription, I contacted Support a number of times and found their support to be very lacking (compared to 5 years ago). Support was not able to understand my issues, resolve them or explain why a trigger was running 1000s of times per day and more importantly find a way to stop them.

I moved to another app because the pricing was much better (read: way cheaper!) and support was able to resolve issues. Overall, I found Zapier wayyyyy over priced.

Armīns Runčs
22/11/2022
Trustpilot

Have created a new ZAP. When tested Zap could not define the latest post. As a result, in FB was created one of the old posts. When I create a new post - Zap does not trigger.
Wrote to help.
They send me an answer: "Regarding this issue on the ground, you are being affected by a bug in the WordPress integration where this error shows after the Zap triggers.".
Some time has passed and the "bug" is not resolved.
WordPress is the most used CMS. If they can not fix the issue connected to it fast, Imagine how long will it take with other integrations.

APOWER Nevada
12/11/2022
Trustpilot

These people are something. Do not waste your money. They are nothing but BS. If you need phone support? Forget it! If you need refund? Forget it

Zee Dichev
08/11/2022
Trustpilot

Terrible customer service. We paid for a year, but due to Zapier's awfull configuration, we wanted to cancel or downgrade. NO REFUNDS after 30 days! Be aware - it looks like Zapier will take your money anyway, but will not stand behind the product.
Would recommend Zoho Flow as alternative. Zapier is absolute shambles.

Supplier Info
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