Key Benefits

  • Chat
  • Mobile App
  • Marketing Automation
  • Payments

Overview

Signpost envisions a world of local businesses, large and small, thriving through relevant and lasting connections with customers

We’ve been ranked as a “Top Workplace”​ by The Austin American Statesman and Crain’s New York, and we’re looking for smart, passionate leaders to join our team and have real ownership and impact from day one.

Features

  • Analytics and Reporting
  • Contact & Lead Management
  • Email, Marketing & Campaigns
  • Integrations Available
  • Sales Automation
  • Sales Pipeline or Goal Management
  • Social Media Integration
  • Task Allocation & Tracking
  • Team Collaboration
  • Reviews
  • Chat
  • Mobile App
  • Marketing Automation
  • Payments
  • Integrations

Reviews

3.9 / 5 (of 57 reviews)
Adam Cohen
26/09/2022
Trustpilot

Completely horrible service. Multiple calls ringing for over 30 seconds, resulting in missed sales. When I asked about it, they said "Yeah, but we did answer some of the calls." Not willing to work with us in any way shape or form. Canceling. Multiple better answering services.

Carry Jurek
13/07/2022
Trustpilot

Absolute worst customer service! Do NOT use this company. They have no one to ever help you in case your business has an emergency!

Miguel Gallardo
07/07/2022
Trustpilot

Before starting with Signpost our Google rating was 4.7. A few after working with Signpost we are now 4.3. This is due to their very ineffectual strategy to try and secure reviews. They suggested a blanket one-size-fits-all strategy to reach out to all of our more than 5k contacts. I expressed concern about this strategy knowing that people are more motivated to submit a negative review (even if they were a slightly unhappy) than to write a positive review (even if they were ecstatic). One particular Signpost employee talked me into it. I regret the decision to both hire Signpost and to be convinced to by them to employee a very poor strategy. After having fired them I realize that are either free or very inexpensive alternate options to do the same thing such as Mailchimp and Manychat. Also, if there's an issue (even if it's urgent) you have to wait several days just to talk to someone. Horrible experience with this company.

D.T.
16/03/2022
Trustpilot

Crap material and the service is 0. All bad experiences around school. Constant break downs. And then they always find a way to charge for service even though it should be included in the plan.

Patrick Putman
10/09/2021
Trustpilot

I just tried cancelling, and I can't just click a button to cancel, I have to schedule an appointment, and then they tried telling me I had to pay for an extra month because I didn't give 30 days notice? 30 days notice, to cancel an online service? Yeah, that's a complete scam. You don't legally have to pay for a month of service you don't want, even if you tell them the day before a billing cycle, and them trying to steal your last $200 before you leave is shady as hell. Stay away from these people.

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