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Key Benefits

  • Account, Contact, Lead, and Opportunity Management
  • Sell from anywhere on any device.
  • Forecast sales more accurately.
  • Get real-time sales insights.
  • Customize and automate processes.

Overview

Salesforce is a customer relationship management solution that brings companies and customers together. It’s one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

Pricing

Standard
Let's Talk
Included in all licenses Take advantage of free resources available to every Salesforce customer.
  • Trailhead
  • Community
Premier
Let's Talk
Reach your goals with 24/7 support, 1-on-1 coaching, and expert guidance. 20% of net
  • Trailhead
  • Community
  • Success Guidance
  • Accelerators
  • Phone Support
  • Developer Support
Premier Plus
Let's Talk
Go beyond your Premier plan with unlimited access to configuration services. 30% of net
  • Trailhead
  • Community
  • Success Guidance
  • Accelerators
  • Phone Support
  • Developer Support
  • Admin Assist

Features

  • Automated Follow Ups
  • Creative Templates
  • Drag and Drop
  • Integrations Available
  • List Management
  • Personalisation
  • Segementation
  • Segmentation
  • Split Testing
  • Account, Contact, Lead, and Opportunity Management
  • Find and manage leads better.
  • Manage customer and sales details.
  • Sell from anywhere on any device.
  • Forecast sales more accurately.
  • Create and track quotes and orders.
  • Get real-time sales insights.
  • Collaborate across your company.
  • Cross-sell and upsell more easily.
  • Customize and automate processes.
  • Connect sales info to any app.

Reviews

1.5 / 5 (of 264 reviews)
Maria
01/12/2022
Trustpilot

This company just want to take your money and then it will ingnore you! One of company's card was compromised and this service happily accepted the payments for almost 20000$. It happened on 25th of October. I tryed to call, email, created the case in thier system - no reply, no information. The worst support help center ever! Absolutly worst expirience i ever had. I guess it is good only for fraud transactions, cause their attitude shows that they don't care about any problems anyone have with their service!

Sean Okeefe
29/11/2022
Trustpilot

I spent over 100k and my company was never even set up correctly by Oppty. Sales force never helped us at all and said too bad you signed a contract. They are a pathetic bunch of clowns. We had 3 sales reps in one year and finally shut it off and will pay until end of 2024 for nothing

Brian Cormell
25/11/2022
Trustpilot

Extremely Poor Experience. Our company (Birmingham Telecommunications) was sold Pardot which is the salesforce marketing suite.

We were given no help with setup and just told we needed to employ extremely developers to assist us with installation (which we were quoted upwards of £15000). Once we found a developer who could help us, we were told that the product could not do what we needed it to do.

Although we told our sales rep here in the UK we needed this to handle all of our customers from our ecommerce website, this cannot be done in any way.

I have been completely mis-sold and even though I have raised concerns non stop for 1 year now with our sales rep, nothing has been done and they have not even raised a complaint for me.

Terrible service. I would avoid Pardot like the Plague. Klaviyo is much better, much easier to use and can handle more complex marketing requirements.

I like salesforce CRM and we are happy with it however, I will be cancelling and switching to Hubspot if they do not allow us our of our Pardot contract.

Dante
22/11/2022
Trustpilot

Attention all companies looking for a Reliable product and service,

We have purchased sales force for our company since the beginning of Nov/22. Our experience has been nothing short of awful. We were not able to sign in for about 2 weeks and had to deal with the absolute worst customer service we have ever experienced. I know how hard we work to keep our customers happy, and the purchasing sales force has been a total waste of money and disappointment. There is no one you can contact to address the issues and the account executives that make the initial sales are not educated and helpful. Since our experience and service has been horrible, we decided to investigate canceling our subscription and getting a refund, neither the account executive or anyone in billing and customer service is able to help you or even listen to our concern and make sure we are refunded since they have not been able to resolve the issues. We have basically through our money away without even trying to use this Poorly managed CRM. They keep wanting to upsell you and the fact that there is no one to hear your concern and make sure after purchase you are well taken care of and have a good experience you are left alone which makes a huge wate of time and money.
Stay away

Nicholas Reed
17/11/2022
Trustpilot

I have waited 6 weeks to get a simple license agreement revised to the correct amount. They allow you to purchase an a license online but then they don't deliver the license they then get you to talk to an agent and there is no communication between any departments. My sales rep has sent 5 emails with no Reponses from billing. Terrible service, I am moving away from this company asap.

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