Salesforce CRM

Key Benefits

  • Account, Contact, Lead, and Opportunity Management
  • Sell from anywhere on any device
  • Create and track quotes and orders
  • Get real-time sales insights
  • Customize and automate processes
  • Connect sales info to any app

Overview

Salesforce.com, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.

Pricing

Sales Essentials Edition
$25
/user/month*
  • Out-of-the-box CRM for up to 5 users
  • Automatic data capture
  • Lead Management
  • Opportunity Management
  • Customizable Sales Process
  • Salesforce Mobile App
  • Configurable Reports and Dashboards
  • Seamless collaboration
  • Smart mobile apps
  • Case Management
  • Account and Contact Management
  • Task Management, Activity Feed
  • Chatter
  • Lightning App Builder
  • AppExchange
  • Unlimited Custom Applications
Professional Edition
$75
/user/month*
  • Complete CRM for any size team
  • Account and contact management
  • Opportunity tracking
  • Lead management
  • Task and event tracking
  • Customizable reports and dashboards
  • Mobile access and administration
  • Chatter — company social network
  • Outlook Side Panel and sync
  • Role permissions
  • Case management
  • Campaigns
  • Quotes and orders
  • Collaborative forecasts
  • Mass email
  • Sales Data
  • Sales Cloud Engage
Enterprise Edition
$150
/user/month

Deeply customizable CRM for your business Get all Professional features PLUS:

 

  • Workflow automation
  • Enterprise territory management
  • Profiles and page layouts
  • Custom app development
  • Integration via web service API
  • Salesforce Identity
  • Salesforce Private AppExchange
  • Report history tracking
  • Approval automation
  • Sales data
  • Sales Cloud Engage
Unlimited Edition
$300
/user/month*

Unlimited CRM power and support Get all Enterprise features PLUS :

 

  • Unlimited cutomizations
  • Unlimited custom apps
  • Multiple sandboxes
  • Additional data storage
  • 24/7 toll-free support
  • Access to 100+ admin services
  • Sales data
  • Sales Cloud Engage

Features

  • Analytics and Reporting
  • Contact & Lead Management
  • Email, Marketing & Campaigns
  • Integrations Available
  • Sales Automation
  • Sales Pipeline or Goal Management
  • Social Media Integration
  • Task Allocation & Tracking
  • Team Collaboration
  • Account, Contact, Lead, and Opportunity Management
  • Manage customer and sales details
  • Sell from anywhere on any device
  • Forecast sales more accurately
  • Create and track quotes and orders
  • Get real-time sales insights
  • Collaborate across your company
  • Cross-sell and upsell more easily
  • Customize and automate processes
  • Connect sales info to any app
Reviews
1.5 / 5 (of 238 reviews)

Dexter

04/07/2022
Trustpilot

Loaded the Free Tableau app from Salesforce appexchange but it wouldn't load.

Salesforce support didn't want to help.
Tableau support said because it was a free version they wouldn't help.

Extremely poor for a NFP user.

Özge Saraçoğlu

01/07/2022
Trustpilot

I don't know what they do but recently i get too many phishing emails from various different nonexistening companies via salesforce
like;
88ybrd5xob5hv6b7.a91tcqqo6ixzrjid.xd9bt.8z-th7ruaa.na210.bnc.salesforce.com

vikas bhatia

23/06/2022
Trustpilot

They will stick to you for sign up like dog running behinf the bone and once you sign up. No support.
Carefull my sale guy was crock i told him not to put me in a contract and still put me in a contract. never trust them. no buddy picking up the call or return call back. Rubbish service and stay away from these people. I dont know how to use it but still getting charged. frustration and disappointed.
Today trying to reach them to pay and talk to them i hour 3 minutes still didint get through .finally left the message , hope before the doom day i get a call from someone.

Stephen

21/06/2022
Trustpilot

Echoing other reviews - no one seems to know what they are doing at this company. It's like a big company where everyone is on their first day. Customer service is awful and they are only interested in upselling more services.

Jeff Jackson

10/06/2022
Trustpilot

Best CRM in business

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