Key Benefits

  • Grow subscribers
  • Track results
  • Connect

Overview

In 2005 we started as a web design and development agency. After a few years we discovered email marketing and fell in love with it. Since 2010 MailerLite is the only product that we develop.

Fun facts about MailerLite:
> MailerLite was created after reading the book ‘Rework’​ by Basecamp. We still think that it is the best book about business.

> In the first year MailerLite’s revenue was 1,652 EUR. It took us 3 years to hit the first million.

> More than 900,000 businesses, start-ups and freelancers around the world trust MailerLite. They send more than 1 billion emails every month.

> Our office is in Vilnius, Lithuania. But half of our team works remotely from 32 different countries. Like France, Singapore, Mexico, USA and Poland.

> Twice a year we have retreats that we call workations, i.e. all the team meets and travels together. We’ve been in Sweden, Bali, Lithuania, Morocco, Panama and the Azores together.

> Average age of our team members is 28 year.

Pricing

Free Plan
Free
  • Knowledge base
  • Video tutorials
  • Email support 24/7
  • Drag & drop editor
  • Landing pages
  • Email automation
  • Email campaign reports
  • Domain authentication
  • Integrations
  • API
  • Free website
  • Free 5 landing pages
Premium Plans
Let's Talk
  • Knowledge base
  • Video tutorials
  • Email support 24/7
  • Live chat support 24/7
  • MailerPro
  • Drag & drop editor
  • Landing pages
  • Email automation
  • Email campaign reports
  • Domain authentication
  • Integrations
  • API
  • Free 5 landing pages
  • Unlimited websites & landing pages
  • $10/month

Features

  • Automated Follow Ups
  • Creative Templates
  • Drag and Drop
  • Integrations Available
  • List Management
  • Personalisation
  • Segementation
  • Segmentation
  • Split Testing
  • Create campaigns
  • Grow subscribers
  • Deliver
  • Track results
  • Connect
  • SitesPro

Reviews

4.3 / 5 (of 537 reviews)
Christa Hart
05/12/2022
Trustpilot

The whole platform is really hard to navigate and understand and the support team was not supportive in helping me understand how everything works. I understand that as a free user I do not get the same attention as the paid ones do but Mailerlite is definitely risking on losing their money by not helping their new clients that might one day become paid users.

Carrie Dodd
05/12/2022
Trustpilot

The regular newsletters were fine, but the automation is something that cannot be trusted with Mailerlite. Some of the subscribers get the automated emails, others do not which is a disaster because I cannot go to my subscribers one by one and pick out the ones that did not receive my automated emails and send each of them manually. Putting everyone in the automation might cause the subscribers to get annoyed for receiving the same emails more than once. The support team was unable to provide any concrete answer for the past month and no solution from the technical team. I feel very lost, and I think the only solution is to move to another platform at this point.

Thomas Davis
03/12/2022
Trustpilot

I was facing a lot of issues while being a free user in Mailerlite and though that investing and paying for the platform will help escalate my issues into a more urgent status for the technical and support team. Nope. I was still forced to wait for a resolution for weeks which has caused me to stop my newsletters from being sent for the same amount of time. I do not even want to think of the damage this might have caused to my brand.

Marc-Henry Lachapelle
03/12/2022
Trustpilot

used this tool for months then suddenly, I got 80% harbounced on one of mailing list. Send a mail to Mailerlite support team (3 weeks ago), they ask me permission to make tests on my account, which I gladly accept, then ... NOTHING.
I have sent 3 reminders (last one today) ... still NOTHING, not even a single answer. Their support is crap, non-existing.
Regarding their API, you can easily import your subscribers from you DB but you can't export the unsubscribers from mailerlite to your internal DB (you have to replicate it by hand, one by one). Also real live integration between own DB and their tool is not an option (so use automation at 100 % is a wild dream, nothing more). So 100 % API integration is not true either (all I got his a "we are taking that in consideration for a possible future development but can't tell you when or if ...").

This tools should have been a good one ... with a better support and a clear path for further API/integration development ... but seems they don't care at all.

Last important info : I am under growing business plan pricing, so I am not a free account customer, but it does not seems to make a difference neither.

If at least they would communicate, answer to mails ... but no.

As a consequence, until further notice, I do not recommend to use this tool.

Danielle Gibbs
15/11/2022
Trustpilot

DO NOT SIGN UP! I have just signed up for the 30 day free trial but was charged €34. Awful service from Keren, she said I had pressed something for them to let them charge me during my free trial (I didn’t) and that I’m being charged for 5,000 contacts (even though I only have 900) and that she refuses to refund me. Absolutely awful, upgrading now to MailChimp worth the extra money in good customer service.

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