dotdigital Engagement Cloud

Key Benefits

  • Email marketing
  • A/B and multi-variant testing
  • CRM/Ecommerce Integrations
  • Drag-and-drop segmentation
  • Advanced reporting

Overview

The dotdigital platform is an omnichannel marketing solution for B2C, B2B, and NFP marketers. Import data, build segments and triggers, and create relevant marketing campaigns that engage your customers on their favorite channels. Don’t limit yourself to email marketing; personalize your marketing messages across SMS, push notifications, live chat, and social ads.

Speed and ease of use are at the core of what we do, so our omnichannel marketing features can help you reach your goals faster. If you want to increase marketing ROI, boost sales revenue, drive more qualified leads, or boost donor growth – dotdigital is the single-sign-on platform you need

Pricing

Accelerate
€200
/ month 240,000 emails 2,000 contacts
  • Email
  • Marketing automation
  • SMS
  • Landing pages and forms
  • Live chat
  • Abandoned cart
  • Product recommendations
  • Web behavior tracking
  • Standard API access
  • Child accounts
  • Ecommerce integrations
  • CRM integrations
  • Mobile push notifications
  • Social & ad retargeting
  • Contact scoring
  • Self-serve set-up
  • 24/5 global support
  • Online training hub
  • Access to customer success team
Amplify
€2000
/ month 12,000,000 emails 50,000 contacts
  • Email
  • Marketing automation
  • SMS
  • Landing pages and forms
  • Live chat
  • Abandoned cart
  • Product recommendations
  • Web behavior tracking
  • Standard API access
  • Child accounts
  • Ecommerce integrations
  • CRM integrations
  • Mobile push notifications
  • Social & ad retargeting
  • Contact scoring
  • Managed set-up
  • 24/7 global support
  • Online training hub
  • Customer success manager
Enterprise
€5000
/ month 120,000,000 emails 500,000 contacts
  • Email
  • Marketing automation
  • SMS
  • Landing pages and forms
  • Live chat
  • Abandoned cart
  • AI product recommendations
  • Web behavior tracking
  • Pro API access
  • Child accounts
  • Ecommerce integrations
  • CRM integrations
  • Mobile push notifications
  • Social & ad retargeting
  • Contact scoring
  • Managed set-up
  • 24/7 global support
  • Online training hub
  • Key customer success manager

Features

  • Content Syndication
  • Data and Analytics
  • Integrations Available
  • Landing Pages
  • List Management
  • Online Forms
  • Sales Funnels
  • Email marketing
  • Marketing automation
  • Triggered campaigns
  • Drag-and-drop functionality
  • SMS
  • Landing pages and forms
  • Live chat
  • Push notifications
  • Responsive email templates
  • Facebook and Google Ads
  • A/B and multi-variant testing
  • Advanced personalization
  • CRM/Ecommerce Integrations
  • Website tracking
  • Drag-and-drop segmentation
  • Data migration
  • Transactional data
  • Preferences and consent
  • Product recommendations
  • Abandoned cart
  • Customer insights
  • Advanced reporting
  • RFM segmentation
  • Unified data
  • Abandoned browse
  • Event triggers
  • Campaign & account reporting
  • RFM reporting
  • ROI reporting

Reviews

4.5 / 5 (of 498 reviews)
Liz Woods
25/01/2023
Trustpilot

We use dotdigital for internal and external communications on a large scale. It's a high end product with vast capability that's easy to use and the customer service is excellent. Helpful, friendly and knowledgeable account managers make working with dotdigital a pleasure

Cheryl
03/01/2023
Trustpilot

Great functionalities that are comparable to the top-end marketing automation platforms but at a fraction of the price. Easy to use and the customer success team is very helpful and responsive when it comes to strategic planning and troubleshooting. Shout out to our client success manager Chris Ash for helping us grow throughout the years!

Stephanie Cohen
21/12/2022
Trustpilot

We have been using Dotdigital for a little over four years and the tool has been perfect for us (we are a small business). We use it as our ESP and I have been very impressed with the features and functionality and the support we get from the team. It seamlessly integrates with our ecom platform and gives us great user insights. Our account manager Adam has been super helpful and resolves any issues we have.

Alex
20/12/2022
Trustpilot

Thanks to Alex Gleizer, we now have a method in place to notify us when users un/subscribe to our address books - so a human is always aware of what's going on. Preferences, Programs, and a Preference Center give us visibility into our users choices, and keep us in the loop.

Amy van
20/12/2022
Trustpilot

Not worth it. We have a more complex global setup, which DotDigital couldn't match. We never even got off the ground and fully used the platform because they couldn't transfer all our marketing automations. In my experience, Klaviyo is better, easier interface at same or lesser cost. If you can invest in ESPs, aim higher like Ometria, ExactTarget (Salesforce) or Optimisely.

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